Frequently Asked Questions

nib provides a comprehensive range of services that will ensure you and your family are afforded the best in dental care. Dental services include General Dental, Dental Care for Kids, Crowns & Veneers, Invisalign, Teeth Whitening and Orthodontics

At nib Dental Care Centres, eligible nib Health Fund members can get 100% back on No Gap dental check-ups, making it easier and more affordable to stay on top of your oral health. *

(* https://nibdental.com.au/no-gap/)

At nib, we understand that everyone’s health needs are unique. That’s why we offer a range of Extras covers so you can choose one that’s right for you and your family. However, there are some core inclusions that we pay benefits for across most of our Extras policies, such as preventative dental care, general and major dental treatments.

Dental services at nib Dental Care centres are provided by independent and employee Practitioners who determine their own fees based on the needs of each patient. Please note that for appointments on Sundays and Public Holidays may attract an additional surcharge of 15% for some treatments.

At nib Dental Care, we have a range of payment options available across many of our centres to assist you in getting the dental treatment you need, sooner. These options include: Afterpay, zipMoney, Direct Debit and Superannuation for Dental.

At nib Dental Care, we partner with a range of health funds to make dental care accessible, affordable, and convenient for you. Our nib First Choice network ensures you can enjoy high-quality dental treatments with options for No Gap preventive check-ups, discounted services, and comprehensive coverage – depending on your health fund plan.

Yes, nib can cover dental implants if they are included in your Extras cover policy, which falls under ‘major dental’ services. However, the level of cover and the specific benefits will depend on your chosen nib policy, so you should check your policy documents to confirm what is covered.

nib DentalPass gives members exclusive access to agreed rates on a wide range of general and major dental treatments through the nib First Choice network. With DentalPass, you can save on routine and complex dental procedures while enjoying the convenience of a participating network of trusted dentists.

Dental X-rays allow your dentist to see problems that aren’t visible during a regular examination, such as cavities between teeth, bone loss, abscesses, and issues with tooth roots or jaw alignment. They help catch dental problems early when they’re easier and less expensive to treat, and are essential for planning procedures like root canals, extractions, or orthodontic work.

nib Dental Care centres are in Melbourne, Sydney, Brisbane, and Canberra, with specific locations including Sydney CBD, Parramatta, Newcastle, Wollongong, Melbourne CBD, Brisbane CBD and Newcastle, among others. You can find the full list and exact addresses on the nib Dental Care website or by calling us, 1300 345 300.

Book an Appointment

At nib Dental Care we understand how important it is to see an emergency dentist when you are in pain or have a broken tooth. That’s why we try to have emergency appointments available in each of our centres every day.

At nib Dental Care we have a few different ways to make your dental treatment more relaxing. Instead of needles for local anesthesia there are other options such as sedation gas, better known as happy gas, which is available at most nib centres. Your dentist can discuss all available options with you.

If you need to cancel your appointment, please contact the nib Dental Care centre where you originally made the booking as soon as possible.